Cadsoft offers a 30-day return policy on eligible software purchases. Please review the details below to ensure your return qualifies.
30-Day Software Return Policy
Cadsoft accepts returns on eligible software purchases within 30 days of the original purchase date. To qualify, the software must be returned before the end of the 30-day period and meet the requirements outlined below.
Eligibility Requirements
To be eligible for a return:
– The return request must be made within 30 days of the original purchase date to [email protected].
– The software must be deactivated on the computer where it was originally authorized, and the deactivation code sent to [email protected].
Items Not Eligible for Return
The following purchases are not covered under Cadsoft’s return policy:
– Software upgrades
– Training
– Services
Restocking Fee
All approved returns are subject to a 10% restocking fee.
Software Deactivation Requirement
Before a return can be completed, the software must be deactivated on the computer where it was originally authorized. This ensures that the license is no longer in use and allows Cadsoft to process the return. Send the deactivation code to [email protected]
Requesting a Return
To request a return, please contact [email protected] with your order details before the 30-day return period expires. A representative will guide you through the deactivation process and the next steps to complete your return.