import PDF issue
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- December 27, 2023 at 5:49 am #16602
bainoParticipantWould anyone have an idea what would stop the import pdf file from working in model view? The pdf file loads but nothing appears. I can import images, but not pdf.
All the best for the season and a great new year to you all. see attachment.
Chris
December 27, 2023 at 8:19 pm #16605bainoParticipantFor the record: Reinstalling did not change anything. I was able to create a workaround by converting the pdf to a png image file. Then (in model space), went to >import>project trace image and inserted, then resized. Same image quality. Problem solved.
I am still unsure what happened with the pdf engine.
December 27, 2023 at 10:39 pm #16606
louisacoModeratorIs it just this pdf file that gives the error or others as well?
Would you be able to share the pdf file?December 27, 2023 at 11:27 pm #16607bainoParticipantI tried several different pdf files and I tried several different bld files, as well as a new file. I’m thinking that it just won’t accept any pdf file.
No image would show in the pdf screen. If I unclick the “convert to image” button the program freezes. If I hit “insert”, the notification (attached to my first comment) appears.
December 28, 2023 at 1:35 am #16608louisacoModeratorDo any of the pdf files import into the worksheet space?
Which version of the software are you using?December 28, 2023 at 1:44 am #16609bainoParticipantnope. v14
December 28, 2023 at 11:38 am #16610louisacoModeratorFor V14, it’s possible some of the files in the Cadsoft folder may need to be replaced. Do you have an email address I can send the files to?
December 28, 2023 at 6:39 pm #16611bainoParticipantIt has been sent to support for passing on to you.
Thanks.
Chris
January 1, 2024 at 7:29 pm #16612bainoParticipantThanks Louisa. After file installation it’s working fine now.
Chris
January 2, 2024 at 7:23 am #16614louisacoModeratorGreat news, glad to help!
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