toranenterprises
Newbie
Posts: 56
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« on: July 07, 2008, 10:38:56 AM » |
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Hello,
We have just recently purchased Evisioneer 4.5 and received it in seemingly fine condition, and it loaded on my computer just fine. After loading it without a problem and opening it as well as opening a sample already attached to the program, it freezes up and a little box pops up saying:
Envisioneer 4.5 has stopped working.A problem has caused the program to stop working correctly. Windows will close the problem and notify you if a solution is available.
I have attached a screen picture to show you exactly what I see when the program freezes. Although the program stops working, I am still able to click the close and minimize buttons on the top right of the program window.
I am EXTREAMLY new at this program, and have not even started the training videos yet. So, please bear with me.
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Tara
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toranenterprises
Newbie
Posts: 56
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« Reply #1 on: July 07, 2008, 12:37:34 PM » |
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Does anyone know what is wrong? We bought a brand new computer for this software, and made sure it was up to the program requirements. There is barely anything on the computer, and it is only a week old. Any ideas?
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Tara
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Virtual Architec
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« Reply #2 on: July 07, 2008, 12:43:08 PM » |
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Your going to have to give us more information about what you were doing when you get the error, or upload the file to for someone to look at., or if you just bought the program, I would recommend using your toll free support option and call Cadsoft direct to have them help you. You may get a quicker response. We are all just free help so we have to fit it in with our normal workload. I'm busy today trying to get a job out so I can't do much with it. Maybe someone else will post.
Best wishes,
Ed
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waynegj
Forum Friend
Posts: 187
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« Reply #3 on: July 08, 2008, 01:49:38 AM » |
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You could try the following
1. Delete the program & re-install
2. Rightr click on the shortcut & change the run in previous versions on windows - say 98
3. ring support
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The Only True Constant is Change
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toranenterprises
Newbie
Posts: 56
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« Reply #4 on: July 08, 2008, 10:26:06 AM » |
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Alright, thank you very much!  I have just one more question though... I have an ATI Mobility Radeon HD 2400 Video Card in my computer, and have gone to the ATI website and updated the card and the movement in 3D seems to be a little faster. I called Cadsoft and got very VERY good help! But since this is only a minor question, I thought it'd be better just to post it here. =) So basicly, my question is this: Is there any way to get perfectly fluid motion in 3D while moving around useing the video card that I have? Any other updates I can get that will help? Thank you for your time and all your help! :mrgreen: |
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Tara
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FynrDzynr
Global Moderator
Forum Mentor
Posts: 3913
Age=overthehill but I'm not saying which one!
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« Reply #5 on: July 08, 2008, 02:49:23 PM » |
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How much RAM & what cpu in the machine? Merv Is there any way to get perfectly fluid motion in 3D while moving around useing the video card that I have? Any other updates I can get that will help? |
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Les
Forum Friend
Posts: 136
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« Reply #6 on: July 09, 2008, 05:06:01 AM » |
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I have a Radeon v300 card that is about 3 years old. I went to their site and upgraded the software and my movement in 3d was terrible. It was slow and just kind of jumped when it moved. It was their new "ATI Catalyst Control Center" I removed the new software and everything was great. I had also tried a Radeon ATI Fire GL v3600 and it did the same thing, (it also used the ATI Catalyst Control Center) so I put my old card back in. My system is a 3 year old Pentium 2.8 Ghz and I upgraded from 1 to 4 gig ram.(that did speed things up) I'm not much of a computer guy, but that's what I went through.
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Les
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FynrDzynr
Global Moderator
Forum Mentor
Posts: 3913
Age=overthehill but I'm not saying which one!
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« Reply #7 on: July 09, 2008, 05:13:58 AM » |
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G'day Les! Last year Nick advised that there was no benefit to be had by investing in high-end graphics cards. Env uses the cpu rather than the gpu. His advice was to get the fastest cpu you can afford then fill the machine with as much RAM as it'll take. I'm not impressed with my latest ATI card. Only the FireGL series (read "expensive") allow the user to span the desktop across 2 or 3 screens, unlike nVidia. Merv I have a Radeon v300 card that is about 3 years old. I went to their site and upgraded the software and my movement in 3d was terrible. It was slow and just kind of jumped when it moved. It was their new "ATI Catalyst Control Center" I removed the new software and everything was great. I had also tried a Radeon ATI Fire GL v3600 and it did the same thing, (it also used the ATI Catalyst Control Center) so I put my old card back in. My system is a 3 year old Pentium 2.8 Ghz and I upgraded from 1 to 4 gig ram.(that did speed things up) I'm not much of a computer guy, but that's what I went through. |
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Les
Forum Friend
Posts: 136
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« Reply #8 on: July 09, 2008, 08:00:57 AM » |
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Merv
I was not wanting to buy a new computer yet, so I was trying a new card and more ram. The card did me no good (I returned it) and the ram made a world of difference. You can buy ram very cheap now and it is easy to add. If I did it, it had to be easy.
Les
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Les
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toranenterprises
Newbie
Posts: 56
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« Reply #9 on: July 09, 2008, 10:12:52 AM » |
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My computer has 2031MB of RAM and Intel(2)Core(TM)2 Duo CPU E6550 @ 2.33 GHz 2.33 GHz How much RAM & what cpu in the machine?
Merv
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Tara
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toranenterprises
Newbie
Posts: 56
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« Reply #10 on: July 09, 2008, 10:29:34 AM » |
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Hm, that is very good to know! Yes, I downloaded the "ATI Catalyst Control Center" as well. I will watch out for any of those problems. My company has just bought me a new computer to use solely for this program. Thank you for your input! Any info is great! I have a Radeon v300 card that is about 3 years old. I went to their site and upgraded the software and my movement in 3d was terrible. It was slow and just kind of jumped when it moved. It was their new "ATI Catalyst Control Center" I removed the new software and everything was great. I had also tried a Radeon ATI Fire GL v3600 and it did the same thing, (it also used the ATI Catalyst Control Center) so I put my old card back in. My system is a 3 year old Pentium 2.8 Ghz and I upgraded from 1 to 4 gig ram.(that did speed things up) I'm not much of a computer guy, but that's what I went through. |
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Tara
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Jack Zimmer
Forum Mentor
Posts: 1174
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« Reply #11 on: July 09, 2008, 10:52:48 AM » |
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If this is a brand new computer, I suggest you see if they can install an Nvidia video card and get rid of the Radeon.
I have asked the company that builds mine locally about ATI for over 6 years. They flat out refuse to install one for my CAD needs.
I have been happy with most any of the Nvidia cards, but then again my computer company knows exactly how to match a good priced Nvidia with the system I have.
If you are running XP, then 2 gigs of Ram is max. (as far as I know). Vista allows for more Ram and because it is a resource hog, it wouldn't be bad to add more.
See if you can get a Nvidia card installed, you will be much happier and have fewer problems.
Jack
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Virtual Architec
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« Reply #12 on: July 09, 2008, 12:04:49 PM » |
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Just to add a note:
I just had a new computer put together for me by my local IT company.
I concur with Jack about the NVidia cards being much better. I suffered with ATI for the last several computers.
XP will take up to 3 Gigs of ram max. Any more than that and it will not recognize it. Exception: If you have the 64 bit system.
Vista can take as much as you can throw at it. I wouldn't run with any less then 3 Gigs with Vista. My IT company won't even sell Vista since it has been such a bad fit for most of their clients. They are selling XP pro until the next gen of Windows is out.
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toranenterprises
Newbie
Posts: 56
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« Reply #13 on: July 09, 2008, 01:17:40 PM » |
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As I said before I am very new at this program, and I was watching the itrain videos that came with the product and tried to follow them step by step. However, I noticed that all of the tutorials are already set up. By this I mean, the building's walls are already created. I tried to use a drawing I was given to practice on and I have certain measurements for the walls. I tried to put them in, and I cannot figure out how to get the walls to go to the precise measurements. Can anyone give me directions or help me please? Any help is much loved! You all are great! |
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Tara
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Jack Zimmer
Forum Mentor
Posts: 1174
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« Reply #14 on: July 09, 2008, 02:01:50 PM » |
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There are two good ways to get precise wall lengths.
1) Draw out the walls and just concentrate on the basic 'shape' of the structure. Don't worry about lengths.
When completed , select a wall, then click on the associated dimension choosing either the interior or exterior dim.
In the Edit Dimension pop up, enter the precise dim. The order in which you select the walls is important so pratice a bit and you will quickly see what I mean.
2) Select the Wall tool and before drawing a wall, right click and select 'Insert by External Boundry'.
This will give you a 'line' as you draw the perimeter walls which when complete, gives you the option to have your inputted dims measure from either the exterior or interior of the walls.
Use the 'Commander' distance / direction input, to define the walls length.
Jack
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